Job Highlights

• Leading Luxury Cruise Brand with Asian Heritage
• Open and collaborative culture
• Attractive discounted cruise for family & friends

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Responsibilities

Primarily responsible for the coordination and execution of all planned marketing campaigns, promotions and events for Genting Rewards members onboard vessels under Resorts World Cruises. This role will also be responsible to work closely with partners and the various internal departments to develop the appropriate marketing messages, collateral, strategies to promote each event, promotion and program.

• Develop marketing collaterals, messaging and identify platforms in which to promote each marketing initiative
• Design and develop concepts for each scheduled event, promotion and program (Preferred with design skills in Canva)
• To follow up and work closely with Partners and Procurement in sourcing new products and vendors to support various marketing initiatives and management of onboard redemption outlets
• Collaborate with the Business Development teams and other business stakeholders to develop concepts and execution of each event, promotion and program
• Participate in the development of proformas and post-event analysis
• Ensuring that all relevant internal and external departments are briefed accordingly prior to the commencement of each event, promotion and program
• Any other ad-hoc task/responsibilities assigned by the management

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Qualifications and Experience

• University Graduate in Business, Tourism, Hospitality and/or Sales Management
• At least 2 years of experience in the area of Marketing Communications, Casino Marketing, Club Marketing or equivalent
• Team player and positive attitude
• Strong interpersonal, negotiation, communication and presentation skills
• Be able to work-off hours as required by the needs of the business
• Able to travel to both domestic and international locations whenever is needed

Email to sg.recruit@rwcruises.com to apply today!

Job Highlights

• Leading Luxury Cruise Brand with Asian Heritage
• Open and collaborative culture
• Attractive discounted cruise for family & friends

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Responsibilities

Manage and monitor cabin inventory and pricing for each market segment with maximizing yield.

• Coordinate and work closely with Mass and VIP teams in addition to the Cruise sales teams on cabin revenue/ inventory management to optimize the Yield.
• Review and recommend onboard product to increase rate of occupancy and/or maximize the average revenue per available cabin.
• Maintain, setup and monitor inventory in booking systems.
• Work on RW@Sea booking promotions based on given costing to increase booking rate.
• Work on pricing of RW@Sea products based on different market segments.
• 1 – 3 times cruising or travel required within a year.
• Other duties that may be assigned on an ad hoc basis.

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Qualifications and Experience

• Diploma / Degree holder either in Statistics, Administration, Management Studies or related disciplines.
• 1-2 years working experience in analysis or business management development, and/or experience in Yield Management or gaming industry will be an advantage.
• Yield management strategy, Managerial skills & Communication, analytical skills required.
• Self-motivated and self-disciplined, able to work independently.
• Good knowledge of application software including MS Word / Excel / PowerPoint.

Email to sg.recruit@rwcruises.com to apply today!

Job Highlights

• Leading Luxury Cruise Brand with Asian Heritage
• Open and collaborative culture
• Attractive discounted cruise for family & friends

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Responsibilities

To handle the Technical Purchasing day-to-day operations, including execution of sourcing functions, cost savings exercises, maintaining good working relationship and effective communication, and coordinate for operational need for deployment of vessels.

Timely execution for all RWC Technical purchases.

• Receiving and processing purchase requisitions from vessels through PMS purchasing module.
• Seek new sources, ensure products and services source meet user specs and highlight alternatives if possible.
• Ensure that the company gets optimum pricing, quality, and terms and condition of the product and services source.
• Coordinate with user with regards to product quality and suitability.

Issuance of Request for Quotation (RFQ) and Purchase Order (PO)

• Issue Request for Quotation (RFQ) to identify and qualified suppliers.
• Prepare quotation comparison and Vendor Selection Form.
• Accurate issuance of Purchase Order (PO) according to PO Authority Limit (DAL).
• Prepare and issue Forwarding Advice, Proforma Invoices, Request for Payment (electronic form) and follow up on approval.
• Ensure PR/PO Status Report is accurate and update accordingly.

User and Supplier rapport- maintain good and unbiased relationship.

• Ensure daily issues relating to PR/PO are professionally and promptly dealt with, paying special attention to urgent requisitions and safety related items.
• Maintain direct contact between the ship, shore and vendor.
• Liaise closely with AVP Technical Operations on the specifications or any Technical enquiry.

User complaint and feedback management.

• Follow up and reply on problem of Good Receipts (GRs), Invoices Discrepancy Reports.

Others

• Prepare Summary of PR/PO report.
• Any other duties, which may reasonably be requested from, time to time.

Email to sg.recruit@rwcruises.com to apply today!

Job Highlights

• Leading Luxury Cruise Brand with Asian Heritage
• Open and collaborative culture
• Attractive discounted cruise for family & friends

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Responsibilities

• Provide support to International Sales team in the preparation of group quotation, event order, and handling of operational requests and other administrative duties assigned.
• Handle all enquiries from travel/business partners.
• Maintain excellent working relationships with travel/business partners.
• Handle invoicing and billing for outstanding payments from travel/business partners.
• Maintain quality service by establishing and enforcing organization standards.
• Work closely with all relevant stakeholders to ensure business effectiveness. 
• Represent Resorts World Cruises in relevant roadshows and other sales events.
• Conduct ship tours and host familiarization cruises & Fly Cruise trips.
• Ensure work processes are in compliance with audit requirements.
• Any other duties assigned.

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Qualifications and Experience

• Minimum O Level.
• Minimum 3 years’ experience in sales.
• Self-motivated individual who can work with minimal supervision.
• Proactive, result oriented, with can-do attitude and capacity to think out of the box.
• Good organization skill and meticulous paying attention to details, and able to perform under pressure.
• Proficiency in MS Office, Excel, Words, PowerPoint

Email to sg.recruit@rwcruises.com to apply today!

Job Highlights

• Leading Luxury Cruise Brand with Asian Heritage
• Open and collaborative culture
• Attractive discounted cruise for family & friends

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Responsibilities

Be part of a dynamic team of VIP Casino Marketing professionals, to develop new and manage assigned accounts under RW@SEA.

• Execute and maintain all premium business initiatives relating to RW@SEA membership from designated target markets.
• Implement and help manage all promotions/ campaigns to increase the awareness of RW@SEA membership and encourage visitation and drive revenue growth.
• Thorough knowledge of the product with the ability to analyze customer behaviors.
• Execute and analyze programs for attracting, retaining and reactivating customers, based on short and long term analyses of customer trends.
• Assist in the implementation of systems to develop a thorough understanding of the relevant customer segments. Inclusive of this is the solicitation and measurement of customer feedback on matters including product, pricing, service, programs, promotions and offers, and using this information to develop future initiatives.
• Accurate & timely reporting on performance versus targets, competitor activities, customer satisfaction with membership and customer feedback.
• Regular Cruising onboard vessels is required to keep an up-to-date knowledge of the customer experience as well as to develop good relationships with RW@SEA members.
• Perform any other ad-hoc duties related to the job functions required by the management.

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Qualifications and Experience

• Min 3 years’ experience in the gaming industry or customer relations related fields
• Demonstrates strong business acumen with qualifications in a business or marketing field.
• Ability to develop relationships and communicate effectively across all levels of the organization.
• Display a high commitment of customer service.
• Is a team player who motivates others to work effectively within the team.
• Adopts and implements new approaches and practices to meet changing circumstances
• Achieves agreed business objectives and accepts accountability for results.
• A target-driven attitude with flexibility to work any shift on any day of the week and with flexibility to travel as required

Email to sg.recruit@rwcruises.com to apply today!

Job Highlights

• Leading Luxury Cruise Brand with Asian Heritage
• Open and collaborative culture
• Attractive discounted cruise for family & friends

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Responsibilities

• Develop and implement strategic sales plans to achieve the targets set for Thailand, Vietnam, Cambodia, Myanmar, UK & Europe markets. 
• Develop and drive marketing activities that engage customer interests, increase brands and products awareness, and support the attainment of revenue targets.
• Monitor expenditure budget to meet with organizational expenditure requirements.
• Work closely with business partners on joint promotions and strategy planning.
• Constant updates on Resorts World Cruises deployment schedules, cruise prices, cruise information, promotional campaigns, and marketing related collaterals to assist business partners in their Sales & marketing campaigns.
• Work with Marketing team on marketing collaborations, road shows and consumer campaigns that generates massive awareness and sales leads. 
• Manage operational issues including cruise bookings, cabin blockages, cabin inventory, group arrangements and special programs, etc.
• Conduct, ship inspections, training, familiarisation cruise etc. to potential business partners.
• Participate in trade events to find new partners and avenues to promote Resorts World Cruises.
• Any other duties assigned.

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Qualifications and Experience

• Minimum Polytechnic Diploma or A Levels with 8 years’ experience in sales with a proven track record of exceeding revenue targets and effective leadership.
• Strong business acumen and critical thinking skills.
• Self-motivated individual who can work with minimal supervision.
• Proactive, result oriented, with can-do attitude and capacity to think out of the box.
• Strong persuasive communications skills both written and verbal / presentation.
• Strong decision making and collaboration skills.
• Have good organization skill and be meticulous paying attention to details, and able to perform under pressure.
• Proficiency in MS Office, Excel, Words, PowerPoint

Email to sg.recruit@rwcruises.com to apply today!

Job Highlights

• Leading Luxury Cruise Brand with Asian Heritage
• Open and collaborative culture
• Attractive discounted cruise for family & friends

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Primary Responsibility

• Implement all Mass business initiatives to target appropriate markets and drive revenue growth.
• Monitor the financial performance of the relevant customer segments against establish targets / KPI
• Implement processes and strategies that enhance and streamline communication between internal and external customers.

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Responsibilities Include

• Maintain all Mass business initiatives relating to RWC membership from appropriate target markets and drive revenue growth.
• Maintain all promotions/ campaigns to increase the awareness of RWC membership as well as encourage visitation and spend.
• Thorough understanding of the product knowledge with the ability to analyze customer play behavior.
• Execute programs for attracting, retaining and reactivating customers, based on short- and long-term analyses of customer trends and needs.
• Maintain system to develop a thorough understanding of the relevant customer segments. Inclusive of this is the solicitation and measurement of customer feedback on matters including product, pricing, service, programs, promotions and offers, and integrating this information into future initiatives.
• Maintain an up-to-date knowledge of products, offers, events, promotions and general information relating to RWC competitors.
• Accurate & timely reporting on performance versus targets, competitor activities, customer satisfaction with membership and complaints.
• Regular Cruising onboard vessels is required to keep an up-to-date knowledge of customer experience as well as to develop good relationship with RWC members.
• Any ad-hoc duties required by the management.

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Qualifications and Experience

• Min “O” / “A” level or with relevant working experience.
• At least 2 years’ experience in the gaming industry or customer relations related fields
• Ability to develop relationships and communicate effectively across all levels of the organization.
• Is a team player who motivates others to work effectively within the team.
• Achieves agreed business objectives and accepts accountability for results.
• Adopts and implements new approaches and practices to meet changing circumstances
• A target-driven attitude with flexibility to work on any day of the week and with flexibility to travel as required

Email to sg.recruit@rwcruises.com to apply today!